Self-trust is the first secret of success
Knowledgebase
*eg. server setup, change hosting plan
What is web services hosting?
DustBowlGames provides full Kubernetes application hosting for virtual web apps and community tools alongside our game servers. We run RKE2 clusters managed with Harvester & Rancher and deploy with Helm for automated, scalable, and consistent environments — ideal for dashboards, bots, sites and tooling that integrate with our community services
Why do I need game hosting?
Host modded, private servers for full control and customization—change rules, add custom content, and manage access to build a tighter community with predictable performance and enforced settings.
How do you handle data privacy and logging?
We’re not GDPR‑compliant but aim to follow GDPR best practices where practical. Our privacy policy is linked in the bottom‑right corner of every page footer. For privacy or log requests, contact support via our Discord.
What types of games can I host?
Check our Game Compatibility section under the Support menu (top of the site). We use AMP by CubeCoders and are limited to the applications AMP supports — if it’s on their compatibility list, you can host it.
What is your uptime and internet SLA?
We do not provide uptime, availability or latency SLAs or guarantees. Servers run on residential internet but are engineered for high availability, security, and battery‑backed resilience to reduce downtime.
Check our Service Status Page under the Support menu (top of the site).
Check our Service Status Page under the Support menu (top of the site).
How do I manage a game server?
Manage your server from the AMP web portal: https://amp.dustbowl.games — provision, start/stop, configure, upload mods, and add users directly in the dashboard. Access console and file manager, schedule tasks, run backups, view logs, and use automation endpoints for integrations — all game servers run on Ubuntu VMs for a stable environment.
Can I run mods on my game server?
Yes! DustBowlGames offers private, whitelisted modded game servers across our shared and dedicated hosting options, so you can run community mods and custom server content.
How is DustBowl.Games secure?
DustBowlGames is secure by design: we enforce mandatory security baselines and automated hardening across all deployments, require two‑factor authentication for portal access, and apply encryption for communications and sensitive data.
How do I migrate my server to DustBowlGames?
Stop your instance, upload world files/saves via AMP’s SFTP or file manager, verify permissions and config, then start and validate in the AMP portal. AMP is your control plane for provisioning and file access; all game servers run on Ubuntu VMs for a stable environment.
For hands-on assistance, open a ticket in our Discord.
For hands-on assistance, open a ticket in our Discord.
Is there 24/7 customer support?
We do not provide 24/7 customer support. Support is handled through our Discord channels and delivered by trained engineers with systems administration and cyber‑security backgrounds — they triage immediately, apply tiered response and escalation by impact/urgency/subscription, and involve specialists for critical incidents to restore service quickly.
