Billing & Account Updated May 5, 2025

Managing Your Billing and Subscription

How to view invoices, upgrade/downgrade your plan, cancel service, and manage payment methods.

billingpaymentsubscriptionupgradecancel

Billing & Subscription Management

All billing is handled through our WHMCS billing portal.

Viewing Invoices

  1. Log into the billing portal
  2. Go to Billing > My Invoices
  3. View, download, or print any invoice

Upgrading Your Plan

Need more resources?

  1. Go to Services > My Services
  2. Click on the server you want to upgrade
  3. Click Upgrade/Downgrade
  4. Select your new plan
  5. Pay the prorated difference

Your server will be upgraded with minimal downtime.

Cancelling Service

  1. Go to Services > My Services
  2. Click on the service
  3. Click Request Cancellation
  4. Choose Immediate or End of Billing Period

Note: We don't offer refunds for partial billing periods. Cancel before your renewal date to avoid charges.

Payment Methods

We accept:

  • Credit/Debit cards (Visa, Mastercard, American Express)
  • PayPal

Questions?

Contact us on Discord for any billing questions.