Billing & Account
Updated May 5, 2025
Managing Your Billing and Subscription
How to view invoices, upgrade/downgrade your plan, cancel service, and manage payment methods.
billingpaymentsubscriptionupgradecancel
Billing & Subscription Management
All billing is handled through our WHMCS billing portal.
Viewing Invoices
- Log into the billing portal
- Go to Billing > My Invoices
- View, download, or print any invoice
Upgrading Your Plan
Need more resources?
- Go to Services > My Services
- Click on the server you want to upgrade
- Click Upgrade/Downgrade
- Select your new plan
- Pay the prorated difference
Your server will be upgraded with minimal downtime.
Cancelling Service
- Go to Services > My Services
- Click on the service
- Click Request Cancellation
- Choose Immediate or End of Billing Period
Note: We don't offer refunds for partial billing periods. Cancel before your renewal date to avoid charges.
Payment Methods
We accept:
- Credit/Debit cards (Visa, Mastercard, American Express)
- PayPal
Questions?
Contact us on Discord for any billing questions.
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