Troubleshooting Updated May 12, 2025

High Latency / Lag Troubleshooting

Experiencing lag on your game server? Here's how to diagnose and fix common latency issues.

laglatencypingperformancetroubleshooting

Diagnosing Server Lag

Lag can come from many sources. Let's narrow it down.

Is It Server-Side or Client-Side?

  • If all players experience lag → likely server-side
  • If only you experience lag → likely your connection

Server-Side Lag

Check your AMP dashboard:

  • CPU usage over 80%? — Your server may need an upgrade or optimization
  • Memory full? — Memory leaks from mods or too many entities
  • TPS/Tick Rate dropping? — The server can't keep up with the simulation

Fixes:

  • Reduce max players
  • Lower simulation settings (view distance, entity limits)
  • Remove resource-heavy mods
  • Schedule regular restarts to clear memory
  • Upgrade to a dedicated server for guaranteed resources

Client-Side Lag

If only you're lagging:

  1. Check your ping — Run ping to your server IP in a terminal
  2. Under 80ms = good for most games
  3. Over 150ms = you may be far from our North Carolina datacenter
  4. Try a wired connection instead of WiFi
  5. Close background downloads/streams

Network Route Issues

Sometimes the path between you and the server has a bad hop:

  1. Run a traceroute: tracert <server-ip> (Windows) or traceroute <server-ip> (Mac/Linux)
  2. Look for any hop with very high latency or packet loss
  3. This is usually your ISP — contact them with the traceroute results

Need Help?

Share your ping results and server console output in our Discord and we'll help diagnose it.